Independent Support Workers vs Agencies: What's Best for You?

When it comes to choosing the right support under the NDIS, you’ve got options — and one of the biggest decisions is whether to go with an independent support worker or work through an agency. Like all things in life, both have their perks and pitfalls. So how do you know what’s right for you (or your loved one)? Let’s break it down. The Pros of Hiring an Independent Support Worker 1. More Choice and Flexibility With independent workers, you often have more say over who supports you and how . Want someone who loves dogs and is cool with helping at the beach? You can find them. You can also negotiate your own schedule and routines without going through a third party. 2. Potentially Lower Costs Since independent workers don’t have the overheads that agencies do, they might charge less. That can mean your NDIS funding goes further — more hours, more support, more time for the things that matter. 3. Consistent Support from One Person When you hire someone directly, you're more likely...